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Terms and Conditions
Your access to and use of this Website and the products and services available through this Website (collectively, the "Services") are governed by the following terms, conditions and notices (the "Terms of Service"). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. Please check this page regularly to take notice of any changes we may have made to the Terms of Service.
Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or this entire Website.
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link from any website that is not owned by you.
This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.
Comments, Feedback and Submissions
You must not misuse this Website. You will not: commit or encourage a criminal offence; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.
All comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to TGC on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, "Comments") shall be and remain TGC's property. Such disclosure, submission or offer of any Comments shall constitute an assignment to TGC of all-worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, TGC will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. TGC is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to user any compensation for any Comments; or (3) to respond to any user Comments. You agree that no Comments submitted by you to this Site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any Comments you make. You agree that TGC may use and/or disclose information about your demographics and use of the Site in any manner that does not reveal your identity. By participating in Site sweepstakes, contests, promotions, and/or requesting promotional information or product updates, you agree that TGC may use your information for marketing and promotional purposes ONLY.
Shipping and Returns policy:
Please allow 3 business days to process your order, most orders ship on the same day. We determine the most efficient shipping carrier for your order. This may include USPS, UPS or FedEx. TGC is not responsible for item loss if carrier (USPS/UPS/FEDEX) proves the item is "Delivered" or the buyer gives a wrong address, it’s the buyer’s responsibility to enter the correct address. Please make sure your address is reachable since USPS/UPS/FedEx charge high returning fee for postage. If the shipment is sent back due to buyer's reason such as wrong address, not reachable or refused cooperating with carrier in relative matters, we will ask refund for the relative returning fees (we will provide USPS/UPS/FedEx receipt).
The Green Creation only provides refunds on defective products. If the product(s) is/are not defective, we'll be happy to exchange the product(s) for other product(s) of ours for equal or higher value, only when the original product(s) is/are in new condition. The original product(s) should be unwashed and unused with original tags and packaging. Returns and Exchanges can be done within 30 days of purchase, starting from the date of purchase (for example: if you purchased the product on January 1st 2009, we must receive the product on or before January 30th 2009 for refund or exchange.) After 30 days from your receipt of merchandise, we cannot accept returns for any reason. The Green Creation is not responsible for any merchandise lost or damaged in transit, we advise you to use a safe mode of return such as UPS, FedEx or USPS with delivery confirmation/tracking number. The original shipping changes are refundable only for damaged merchandise; the shipping costs during purchase or return of a non-damaged item(s) will not be refunded. If The Green Creation products were purchased at a retail store or a different location, you need to return/exchange the product(s) at that store/location; those products cannot be returned/exchanged here. Even if any one of the above criteria is not met, we advise you not to send back the merchandise for return or exchange. The customer is responsible for all shipping costs of The Green Creation if the product has to be shipped back to the customer as the above criteria were not met.
Please review our customer service page here for any returns/exchanges.
Site content, Copyrights and Trademarks
All materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site (collectively, the "Contents") are copyrights, trademarks, trade dress and/or other intellectual properties are owned, controlled and licensed by TGC or its licensors. The Site as a whole is protected by copyright and trade dress, all worldwide rights, titles and interests in and to which are owned by TGC. The Contents of our Site, and the Site as a whole, are intended solely for personal, noncommercial (other than for the purchase of merchandise from our site) use by the users of our Site. You may NOT download or copy any of the Contents and or other materials displayed on this Site. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.
You shall not modify, translate, reverse engineer, decompile, disassemble or create derivative works based on any software or accompanying documentation supplied by TGC or its licensors. No license or consent is granted to you to use any graphics or content from this site in any way, and you agree not to use any graphics or content color ably similar without the written permission of TGC.
All materials and content displayed on this Website is provided ON AN "AS IS" BASIS without any guarantees, conditions or warranties as to its accuracy. YOU ACKNOWLEDGE, BY YOUR USE OF THIS SITE, THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF OUR SITE, AND THAT TGC SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS SITE.From time to time there may be information on our website that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We apologize for any inconvenience this may cause you.
You agree to indemnify, defend and hold harmless TGC, its directors, members, managers, partners, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.
Limitation of Liability
IN NO EVENT SHALL TGC, ITS directors, members, managers, partners, officers, employees, consultants, agents, and affiliates BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, EVEN IF TGC HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION, UNDER CONTRACT, NEGLIGENCE OR ANY OTHER THEORY, ARISING OUT OF OR IN CONNECTION WITH THE USE, INABILITY TO USE OR PERFORMANCE OF THE INFORMATION, SERVICES, PRODUCTS AND MATERIALS AVAILABLE FROM THE SITE. To the extent permitted by law our aggregate liability to you, whether for breach of these terms or in negligence or in any other tort or for any other common law or statutory cause of action arising in relation to these terms, the site or the content available through the site is limited to A $100.00. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
We have made every effort to display as accurately as possible the products and colors of our products on this site. However, there may be slight variations to the products and/or the colors depending on your computer settings.
Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
Gift Vouchers and Discount Codes
Gift vouchers are only valid for a limited time and the voucher must be used by the date shown on the voucher; check your voucher to find out when to use it by. We can't accept any responsibility for stolen or deleted gift vouchers.
We'll dispatch your gift voucher as soon as payment has been cleared, at the same time, please be informed that we can't be responsible for any delays, no matter how they are caused. We can't be held responsible if a gift voucher is used by someone other than your recipient if the email address entered is incorrect. In addition, we can't take responsibility for any gift vouchers that are lost or used by someone other than your recipient after delivery. Make sure your recipient has received their gift voucher, as it is their responsibility to keep the voucher details safe. From time to time, gift vouchers may get caught in spam filters, and it's up to the recipient to check these filters. We can't take responsibility if a gift voucher cannot be delivered to the recipient's email address because of spam filters, firewalls, and the capacity of the recipient's mailbox or any other factors outside of our control.
We may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchases made though this Website.
You agree that TGC may send electronic mail to you for the purpose of advising you of changes and/or additions to this Site, about any of our products or services; or for such other purpose(s), as TGC deems appropriate. You may opt-out of receiving email communications from TGC at anytime by un checking Send me updates, news and special offers under update personal information of your Account.